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Can AI Help You Choose a Medicare Plan? What You Need to Know

Can AI Help You Choose a Medicare Plan? What You Need to Know

October 5, 2026 | John Demko

Have you noticed that when you make a Google search these days, the results look different than they used to? You've likely discovered that you no longer even have to click into a website to get an answer; you can just get a high-level answer right at the top of the search results page in the section now known as the "AI Overview".

So even if you aren't intentionally using AI tools like ChatGPT and Gemini, you are still often getting your answers to your search inquiries from AI. But can you count on the answer, especially when it comes to something so important as your Medicare health insurance?

Our team of licensed Medicare professionals is here to address the big questions you're asking, highlight some things you maybe haven't thought of and make sure you're equipped to make important Medicare coverage decisions.

Why Medicare Plan Recommendations Still Need a Licensed Professional

It's no secret that AI (artificial intelligence) is booming right now, and it's finding its way into various aspects of life, whether we like it or not. Some folks might not have given it much thought, but others are quite opinionated about whether they are all for it or trying to avoid it as much as possible.

Even if you aren't personally using (or trusting) AI yourself to find things out or influence the decisions you make on your Medicare coverage, do you know if the Medicare agent you are trusting to help you make coverage choices is?

AI can be helpful too, but it's not perfect; it's ever-changing, and because it produces answers based on countless results from content found on the internet, it's always important to verify the answers and information it provides. Another important consideration is that AI tools are not the most up-to-date. With Medicare, things can change very quickly, which is why having a trusted, well-informed agent who works with many different insurance carriers can be so valuable.

A medicare health insurance website on a laptop screen sitting on a desk while a person holding a cup of coffee reviews the information

What AI Can't Do When Choosing a Medicare Plan

It seems like AI can do more and more every single day, but there are limitations and certain life decisions that require more than a computer deciding for you. These are some of the things that matter when making Medicare coverage decisions that AI either doesn't know, can't know, or, let's be honest, you probably wouldn't want it to know:

  • Your complete healthcare picture: Your doctors, medications, medical history and anticipated healthcare needs.
  • Lifestyle and travel habits: Where you live, travel, and how often you may need care outside your local area
  • Your personal financial situation: Your budget, financial priorities, and eligibility for certain programs or assistance.
  • Plan availability in your area: Which plans are actually available based on your specific location
  • The full details of each plan: Doctor and hospital networks, prescription formularies, out-of-pocket costs, Star Ratings, and member experiences

Main Takeaway

Can AI Help You Choose a Medicare Plan?

AI can help individuals understand Medicare and learn about the various parts and types of coverage. It can even help you understand plan features and ask you more questions to keep learning more. However, it cannot replace the guidance that licensed Medicare agents provide or make reliable recommendations on the right plan based on your unique lifestyle and health needs, provider network and prescriptions.

How Twin City Underwriters Uses Technology and Expertise to Help You Find the Right Medicare Plan

Technology helps us compare options:

The team at Twin City Underwriters uses trusted, official online tools and resources to efficiently research available plans. We use these tools, our proprietary SurePlan® Medicare System and extensive experience and knowledge to compare coverage details from many of the leading Medicare insurance carriers. The technology and programs we use help our team review a broad range of options so we can help you understand all of your available options and make suitable recommendations.

Our licensed agents provide the insight:

Even when it seems like a particular Medicare plan is a good fit, it can be easy to miss a small detail that has a big impact. Every recommendation is reviewed and interpreted by our licensed medicare professionals. We look beyond basic plan details to understand how the coverage fits your needs. Although we represent many different insurance organizations, each offering numerous plan options, our plan recommendations are made without bias toward any single carrier.

Our Job is to make you Confident in your Medicare Decisions.

At Twin City Underwriters, we help individuals and seniors understand their health insurance coverage options. Our team of licensed agents helps people every day compare dozens of plan options and provide one-on-one personalized guidance to help you understand all of your options, make informed decisions and choose and enroll in the coverage that is most suitable for your personal needs.

How To Use AI the Right Way When Comparing Medicare Plans

1.) Use AI to learn the basics

AI and online research can be helpful for learning and understanding Medicare terminology and coverage types. Looking for another option: attend one of our Medicare 101 webinars to learn the basics.

2.) Prepare your questions

When you start your medicare journey or consider making a change to your coverage, you're going to have questions. AI won't always be able to read into those questions to provide you with the specific state specific detail you need to make a truly informed decision.

3.) Gather your healthcare info

When you meet with our team of agents, we help you prepare for a successful appointment and let you know everything you'll want to have on hand to make sure you get the right coverage, such as your medications, doctors, specialists, dentists and documentation.

4.) Work with a licensed Medicare professional

During our free, no-obligation appointment, you'll be able to ask any questions you have, and we'll take time to get to know you. With the help of one of our experienced Medicare agents, you'll review actual plan options and make informed decisions based on you and your needs.

Get Personalized Medicare Plan Guidance

AI can help you start your Medicare research, but choosing coverage is a personal and impactful decision. At Twin City Underwriters, our licensed Medicare agents use trusted comparison tools combined with professional expertise to review plans from nearly all of the leading insurance carriers in the Midwest. We compare options, explain your choices and help you find the coverage that aligns with your individual healthcare needs, budget and lifestyle.

 

Choosing a Medicare plan can be difficult. Twin City Underwriters helps Medicare recipients in Minnesota, Wisconsin, North Dakota, South Dakota, Iowa and Florida find the Medicare plan that meets their unique needs. Schedule a one-on-one meeting with one of our Medicare insurance brokers to get your questions answered!


Do you need help with Medicare, insurance and health plans? Explore your options with Allina Health Aetna, BlueCross BlueShield of Minnesota, Medica, HealthPartners, Health Spring, Humana, Security Health Plan, United HealthCare and more. We work with you to find the best plan for your needs and budget. Contact us today to get started.