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AI and Insurance

AI and Insurance

September 24, 2025 | John Demko

We hear about it on the news, we see it in the stock market, and now we are even seeing it in the insurance industry! Over the last 5 years, AI has found its way into more and more everyday aspects of our lives. Let’s talk about what we have observed in the insurance industry. 

Perhaps the hottest topic pertaining to AI and insurance would be from insurance companies using AI that have denied claims that should not have been denied. Given this momentum, many individuals are leery of what the future holds. Similarly, many other companies that assist individuals with Medicare enrollment are beginning to dabble with AI. Given that many of these uses are being pioneered in real-time, we remain skeptical as to whether or not the yielded results can be trusted. At Twin City Underwriters, we do not use AI. When we make recommendations, give advice, or assist you with getting a denial reversed – you can trust that there is a real person advocating for you. 


Choosing a Medicare plan can be difficult. Twin City Underwriters helps Medicare recipients in Minnesota, Wisconsin, North Dakota, South Dakota, Iowa and Florida find the Medicare plan that meets their unique needs. Schedule a one-on-one meeting with one of our Medicare insurance brokers to get your questions answered! Or contact us today.